3. Be sure the mover and broker are registered with FMCSA
Check to see if the moving company is registered, as well as for insurance information and any complaint records, by searching our database of registered movers and brokers, or calling FMCSA at (800) 832-5660.
All interstate household goods movers and brokers must be registered with FMCSA. Make sure the mover you select has been assigned a U.S. DOT number, is registered with FMCSA to allow them to transport household goods between states and has the proper level of insurance. Make sure the broker you select has been assigned a U.S. DOT number, is registered with FMCSA to allow them to broker household goods shipments between states and has the proper level of insurance.
Avoid movers and brokers that do not show U.S. DOT numbers in their advertisements.
Be informed and aware of your options when selecting a reputable mover or broker. While most household moves go smoothly, there are dishonest or “rogue” movers and brokers you should be aware of.
4. Read and understand all information provided by a mover or broker
The mover should provide you with the following basic written documents as part of your move: